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Furnace Not Heating? A Step-by-Step Checklist Before You Call

When the house is cold and the furnace is silent, it helps to check the simple things in the right order. This checklist starts with safety, moves through the checks a homeowner can do without tools, and tells you where to stop and bring in a professional. LocalRepairLine is a referral service, not a contractor, and this guide is general information, not a substitute for a technician.

Step 0: safety first

If you smell gas (a rotten-egg odor), leave the house right away, don't touch switches or light anything, and call 911 or your gas utility's emergency line from outside. If a carbon monoxide alarm sounds, or anyone has a headache, dizziness or nausea at home, get everyone outside into fresh air and call 911. Do not restart the furnace until it has been inspected.

Step 1: check the thermostat

Step 2: check power to the furnace

Step 3: check the air filter

A clogged filter restricts airflow and can make the furnace overheat and shut itself off. Slide the filter out and hold it up to a light. If you can't see light through it, replace it with the same size printed on the filter frame. Most homes do well with a change every one to three months, and sooner with pets or dusty rooms.

Step 4: check vents, registers and the outdoor vent

Step 5: check the gas supply valve

Find the gas line to the furnace. The shutoff handle should sit in line with the pipe when the gas is on. If it sits crosswise, the gas is off. Do not force a stuck handle. If other gas appliances such as the stove or water heater are also not working, the problem may be the supply, so call your gas utility.

Step 6: look at the control board light

Many furnaces have a small window on the control board showing a blinking light. The number or pattern of blinks is a code. A label inside the furnace door usually explains what the code means, for example a pressure switch, a limit switch or a failed ignition. Write the code down, because it helps a technician understand the fault before they arrive.

Step 7: check the condensate drain (high-efficiency furnaces)

High-efficiency furnaces produce water that drains through a small line. If the line is clogged or the trap is full, a safety switch can stop the furnace. If you see water around the unit or a full condensate trap, stop there and call a professional rather than disassembling parts.

Common symptoms and what they often mean

When to stop and call a professional

What to tell the technician

Still no heat?

If you worked through the list and the heat is still out, describe the problem to an independent local contractor. A short automated prompt plays first, and then you're connected. LocalRepairLine is a referral service, not a contractor.

📞 Call (833) 669-0233Call hours: 8am–8pm ET, 7 daysYour call may first be answered by a short screening service that asks what the problem is and where you are. Stay on the line and you will be connected to an independent local pro.

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